Pilgrim records
Every pilgrim from first enquiry to safe return. Search, filter, and see at a glance who needs attention.
Live now
Now accepting beta agency partners
Built for India’s Umrah and Hajj agencies
Pilgrims, bookings, departure groups, documents and your team — in one place, on your phone, with every update going out on WhatsApp.
No interest. No hidden charges. Your data stays on servers in Mumbai.
Everything your agency needs
One system, from first enquiry to safe return
Built for owners who work on their phone, not a desktop. We are in beta, so what is live today is marked, and what is still coming is marked too.
Bookings in six stages
Lead, quote sent, confirmed, visa applied, visa approved, departed. Every trip has its own reference and history.
Live nowDeparture groups
Flight, hotels, meeting point and dates in one place, with a readiness view over the whole batch.
Live nowPassports and documents
Expiry warnings timed to the trip, your own document checklist, and scans stored securely.
Live nowYour team, with the right access
Owner, manager, staff, accountant and sub-agent. Sub-agents see only their own pilgrims; you decide who sees money.
Live nowYour agency on everything
Your logo, licence and GSTIN, your own booking reference format, your own wording on every message.
Live nowPackage builder and PDF quotes
Build packages with your markup and send a branded quote on WhatsApp in under a minute.
On the roadmapHalal payment ledger
Package prices, payments and refunds, balances and branded receipts on WhatsApp — no interest or late fees anywhere. Exports for Excel and Tally.
Live nowDeparture groups
The whole batch, on one screen
A group holds the flight, the Makkah hotel, the Madinah hotel, the meeting point and the dates. Add your pilgrims to it and the trip dates follow automatically.
The readiness view tells you what is actually standing between this group and the airport: whose visa is still pending, whose passport is too close to expiry, who has documents missing, and who has not been told the latest news.
Select any number of them, move them all to the next stage at once, and send each one their update one chat after another. Travel details go to the group’s own WhatsApp group in a single message.
WhatsApp updates
Your pilgrims hear it from you first
Change a booking’s status and a message is written for you — the pilgrim’s name, the stage, the dates, your agency’s greeting and your sign-off. Check it, edit it, send it from your own number.
English or Tamil. Your own wording if you prefer: the agency owner can rewrite any of the standard messages once, and every member of the team uses that version.
Safar CRM remembers who has been told what. Anyone still waiting on news carries a badge, shows up in a filter, and appears on the dashboard until they have heard from you.
Passports and documents
Nothing expires on your watch
Safar CRM checks every confirmed pilgrim’s passport against their travel month, not against today, so you hear about a problem while there is still time to fix it rather than three days before the visa deadline.
Set your own document checklist once and it applies to every pilgrim. Scans are stored in India and only your team can open them — there are no public links to leak.
Whatever is missing, one tap asks the pilgrim for it on WhatsApp.
Works on any phone
Safar CRM installs on an Android or iPhone home screen like an app, and works on a laptop in the office. Nothing to download from a store, nothing to update.
Halal by design
A flat monthly subscription for software — never a commission on your pilgrim packages. No interest-based products anywhere in it. No hidden fees. No data sold.
Your data stays in India
Hosted in Mumbai. Each agency’s records sit in their own space, enforced by the database itself rather than by a setting someone can get wrong.
Pricing
Honest pricing for every agency size
No contracts. No setup fees. Cancel any time. We show the price because you should not have to ask for it.
Starter
₹799 / month
Up to 50 pilgrims a year
- Pilgrim records and bookings
- WhatsApp status updates
- Passports and documents
- Payment ledger and receipts
- Email support
Growth — most popular
₹1,999 / month
Up to 300 pilgrims a year
- Everything in Starter
- Departure groups and batch updates
- Your team, with roles and money access
- Your branding on records and messages
- Package builder and PDF quotes
- WhatsApp support
Pro
₹4,999 / month
Unlimited pilgrims
- Everything in Growth
- Tamil and Urdu interface
- Priority onboarding
- Dedicated support
Items in grey are on the roadmap, not live yet. Beta partners get the Growth plan free for 60 days and keep preferential pricing afterwards, whichever tier they end up on.
Be among the first fifty agencies
Early partners get 60 days free, preferential pricing for good, and a say in what gets built next. We onboard every agency personally.
No spam. We reply on WhatsApp — that is how you work, and how we work.